Managed IT Services in East Delhi
Accounts, laptops, email, Workspace, Teams and the helpdesk your staff message when something breaks — run properly by us, with the super-admin account staying in your name.
Under about fifteen people you probably do not need us yet. We will tell you if that is you.
ureka.devManaged IT Services for businesses in East Delhi
East Delhi runs on coaching institutes, wholesale trade and small manufacturing. Laxmi Nagar and Preet Vihar are packed with CA, banking and competitive-exam coaching; Gandhi Nagar is one of the biggest readymade-garment wholesale markets in the country; Patparganj has the industrial units. We come across the river to meet you.
We look after offices and institutes across Laxmi Nagar, Preet Vihar and Patparganj — devices, accounts, classroom and office networks, CCTV-adjacent networking and backups.
Areas we cover in East Delhi
- Laxmi Nagar
- Preet Vihar
- Mayur Vihar
- Patparganj
- Karkardooma
- Shahdara
- Vivek Vihar
- Gandhi Nagar
- Anand Vihar
Managed IT Services in other cities
IT is invisible until it isn't, and then it is everyone's problem.
Nobody plans to have an IT setup. It accumulates.
A founder created the first Workspace account. A developer set up the Wi-Fi. Somebody's cousin sold you the laptops. Licences were added one at a time and never reviewed. The domain is registered to an agency you stopped working with in 2023.
It holds together at twenty people. At sixty, a single blocked login costs a day of somebody's work and there is nobody whose job it is to fix it.
What we run for you
Google Workspace
Users, groups, shared drives, permissions and the settings nobody has looked at since setup.
Microsoft 365 & Teams
Licences, mailboxes, Teams channels and SharePoint — including migrating between Microsoft and Google.
Email, domains & deliverability
SPF, DKIM and DMARC set correctly, so your invoices stop landing in customers' spam folders.
Laptops & device management
Enrolled, encrypted, updated and wipeable remotely. One list of who has what, kept current.
Accounts, access & offboarding
Joining on day one, leaving on the last day — every account, on every tool, actually closed.
Office network & Wi-Fi
Routers, access points, guest networks and the meeting room that keeps dropping calls.
Backup for Workspace & 365
Google and Microsoft do not back your data up for you. A deleted shared drive is gone. We fix that.
Security & licence review
Two-factor everywhere, phishing protection, and a quarterly check that you are not paying for empty seats.
Helpdesk for your staffIncluded
One number your whole team can message. Most things fixed remotely inside the hour.
Servers, deployments and the infrastructure your product runs on are a different job — that is cloud services.
What breaks when someone leaves
The most common IT disaster in an Indian company is not a hack. It is a departure. Six things we find on almost every takeover — and if you recognise three of them, that is the normal starting point, not a reason to be embarrassed.
Accounts that were never actually closed.
The email was suspended. The CRM, the design tool and the shared folder were not.
Company files owned by a personal account.
Years of work sitting in a Drive that belongs to somebody who does not work here.
The domain is in a former vendor's name.
Discovered on the day it needs renewing, or the day you want to move away from them.
Super-admin with someone who left.
One resignation away from nobody in the company being able to add a user.
Licences billed for people who left.
Seats keep renewing quietly. It is usually the first saving we find, and it funds the audit.
The laptop never came back.
Unencrypted, still signed in, and not on any list because no list exists.
Who this is for
Two kinds of buyer, two different problems. Find the column that sounds like you.
Scaling startupsMost of our work
You went from twenty people to sixty, and IT is still somebody's second job.
- Funded startups hiring faster than anyone can onboard
- Founders still personally resetting people's passwords
- Teams going remote or hybrid with laptops in four cities
Usually starts with: getting onboarding and offboarding working before the next hiring wave.
Established businesses
You have an IT vendor, but nobody can say what you are paying for or who holds the passwords.
- Companies whose IT person has just resigned
- Businesses with two or three offices and no shared setup
- Firms facing an audit, a client security review or ISO
- Anyone whose domain is registered to a former vendor
Usually starts with: finding out what you own, what it costs, and who currently controls it.
How we work
- 01
We list what you actually own
Every account, device, licence, domain and subscription. Usually the first time anyone has written it down.
- 02
We recover control of the keys
Domain, super-admin, billing and DNS moved into your company's name before anything else changes.
- 03
We fix what is dangerous or wasteful
Ex-employees still logged in, two-factor off, seats billed for people who left. Days of work, immediate effect.
- 04
One number your whole team can message when something breaks
Not a portal nobody logs into. WhatsApp or email, a real person, and a record of every request.
- 05
We make joining and leaving routine
A checklist that runs the same way every time, so nothing depends on one person remembering.
- 06
We review it every quarter
Licences, security settings, device age and spend — in a short report a non-technical director can read.
Under about fifteen people, you do not need us.
A small team on Google Workspace with two-factor switched on and a habit of buying the same laptop each time is genuinely fine. An hour a month from whoever is most patient with computers will cover it, and paying a partner adds cost without removing a problem you have.
It changes when nobody can name every account you own, or when one person being locked out costs a day of billable work.
Handle it yourselves
Choose this when
- — Under fifteen people, one office, one email platform
- — Someone internal genuinely enjoys this and has the time
- — No client or auditor is asking how you control access
Bring in a partnerWhere we help
Choose this when
- — Hiring or leaving happens often enough to need a process
- — Someone being locked out costs real money that day
- — A client, investor or auditor is asking about access control
Three ways to work with us
Setup or takeover project
Best when nobody knows what you currently own.
A fixed-price audit and cleanup: everything listed, control recovered, the dangerous things fixed, and written down.
Fits: leaving a vendor, an IT person resigning, a security review.
Monthly AMCRecommended
Best when IT is nobody's actual job.
Everything on this page, run remotely, priced per user per month. Helpdesk, onboarding, offboarding and a quarterly review included.
Fits: fifteen to a few hundred people, one office or several.
Dedicated onsite engineer
Best when you want someone in the building.
A full-time or part-week engineer sitting with your team, backed by ours — so leave is covered and there is always someone senior to escalate to.
Fits: larger offices, multiple sites, hardware-heavy operations.
Not sure which fits? Tell us your headcount and what broke most recently. We will tell you which of the three you need — including when the answer is none of them.
Discuss My IT Setup on WhatsAppWhat “we'll look at it” actually means
Every IT vendor promises fast support. These are the windows we commit to in writing, and the ones we report against every quarter.
- The whole team is blocked
- Within 1 hour
- Email down, internet down, a shared system unreachable.
- One person is blocked
- Within 4 hours
- Locked out, laptop will not start, no access to a file they need now.
- Everything else
- Same working day
- New accounts, software requests, permissions, questions.
- A new joiner
- Ready on day one
- Given two working days' notice: accounts, laptop, access, all set up.
Business hours 9am–7pm IST, Monday to Saturday. Critical issues outside those hours by arrangement.
You keep the keys
The super-admin account is yours.
It sits with your founder or director. We work under a delegated admin you can remove in a minute.
The domain is registered to you.
If it currently is not, recovering it is the first thing we do — before anything else changes.
Licences are billed at cost.
Workspace, Microsoft and hardware invoiced to you with the original attached. We do not take a margin on what you buy.
Leaving costs you nothing.
Documentation, asset register and passwords handed over. Nothing switches off because we stopped.
Why companies move their IT to us
You keep the keys.
Super-admin, domain and billing in your name, always.
Response times in writing.
One hour, four hours, same day — and reported against quarterly.
Everything is written down.
An asset register and runbook, so nothing lives in one person's head.
We are engineers, not resellers.
We build software too, so we can fix the systems as well as the accounts.
Managed IT Services in East Delhi and across Delhi NCR
We are based in New Delhi and work with businesses across South, East, West and North Delhi, Noida, Greater Noida, Gurgaon, Ghaziabad and Faridabad, and with teams in Lucknow, Jaipur and Varanasi.
If you are in Delhi NCR, we will come and meet you. An hour on your shop floor, at your front desk or in your back office tells us more about how the business runs than a week of calls. For Lucknow, Jaipur and Varanasi, everything happens over WhatsApp and video, and we travel in for the kickoff when a project needs it.
New Delhi, India · GMT+5:30
Frequently asked questions
Yes. We are based in New Delhi and meet East Delhi clients in person — Laxmi Nagar, Preet Vihar, Mayur Vihar, Patparganj, Karkardooma, Shahdara and Gandhi Nagar included. Discovery at your institute or shop is usually the fastest way to scope the work.
The same as anywhere else we work — there is no city premium. Pricing depends on scope, and after one call you get a fixed written quote for your exact scope that does not move unless the scope does.
Most managed IT work is priced per user per month, so the cost scales with headcount rather than with how much breaks. Setup or takeover projects are quoted fixed-price separately. A dedicated onsite engineer is priced per person per month. We quote after seeing how many people, devices and offices are involved.
Our monthly retainer covers Google Workspace or Microsoft 365 administration, user onboarding and offboarding, device management, email and domain health, backups, security settings, and helpdesk for your staff. Hardware purchase, licence fees and cabling are billed separately at cost, never at a markup.
Both. Most issues are resolved remotely within the hour, which is faster than waiting for someone to travel. For anything physical, or if you want a permanent presence, we place a dedicated engineer at your office on a monthly basis across Delhi, Noida, Gurugram and Ghaziabad.
Yes, and many companies end up running both because one team prefers Teams and another lives in Google Drive. We administer either, and we handle migrations between them, including mailboxes, shared drives, calendars and group permissions, without losing history.
You do. The Workspace or Microsoft 365 super-admin account is registered to your company and stays with your founder or director. We work under a delegated admin account you can remove in a minute. Your domain also stays registered in your own name.
Anything that stops the whole team working is picked up within one hour during business hours. A single blocked person is picked up within four hours. Everything else is handled the same working day. Business hours are 9am to 7pm IST, Monday to Saturday.
Yes, on a monthly basis, full-time or part-week. The engineer sits with your team but is backed by ours, so leave and sick days are covered and there is always someone senior to escalate to. This suits companies above roughly eighty people or with multiple offices.
We advise on what to buy and set it up, but we bill hardware at cost with the invoice attached rather than reselling it at a margin. That keeps our advice honest. If you would rather buy directly, we will send you a specification and configure whatever arrives.
Yes, and it is how most engagements start. We begin with an audit of every account, device, licence and domain you own, which is frequently the first time anyone has listed them. We then recover control of anything registered to the previous vendor before changing anything.
Start with an IT health check
Tell us your headcount, which email platform you use, and what broke most recently. We will come back with what we would check first, what usually turns out to be wrong, and whether you need a partner yet at all.
- We reply on WhatsApp within a few hours.
- A 20-minute call about how your business runs.
- A fixed written quote within 24 hours. No obligation.
Phone
Reply within a few hours on WhatsApp, fixed written quote within 24 hours. NDA signed before you share anything.
Services
Knowledge centre